Terms and Conditions

Effective Date:22/05/2024

Welcome to Narrative Memorials (the "Website"). These Terms and Conditions ("Terms") govern your use of our Website and any related services provided by Narrative Memorials ("we", "us", "our"). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Website.

1. Acceptance of Terms

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other applicable laws and regulations. If you do not agree to these Terms, please do not use our Website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications indicates your acceptance of the new Terms.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use our Website. By using the Website, you represent and warrant that you meet this age requirement.

3.2 User Conduct

You agree to use the Website only for lawful purposes. You agree not to:

Use the Website in any way that could damage, disable, overburden, or impair the Website.
Use any automated system, including without limitation "robots," "spiders," or "offline readers," to access the Website.
Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable.
Interfere with the security of, or otherwise abuse, the Website, system resources, accounts, servers, or networks connected to or accessible through the Website.

4. User Accounts

4.1 Registration

To access certain features of the Website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

5.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Narrative Memorials or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal and non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as permitted under these Terms.

6. Disclaimers and Limitation of Liability

6.1 Disclaimers

The Website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of the Website or the information, content, materials, or products included on the Website.

6.2 Limitation of Liability

To the fullest extent permitted by law, Narrative Memorials shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Website.

7. Indemnification

You agree to indemnify, defend, and hold harmless Narrative Memorials, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Website.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Wales, United Kingdom, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through direct contact via email at Info@narrativememorials.com or by phone at 07975651244. Refunds will only be provided if an error was made on our end. Customers are responsible for ordering the correct sizes.

9. Miscellaneous

9.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

9.2 Entire Agreement

These Terms constitute the entire agreement between you and Narrative Memorials regarding the use of the Website and supersede all prior and contemporaneous understandings and agreements.

9.3 Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Narrative Memorials

Caerphilly CF83 3QY

Info@narrativememorials.com

07975651244